Frequently Asked Questions
Find answers to common questions about our apps and services
About ElevenApril
What is ElevenApril?
ElevenApril is an independent app studio focused on creating thoughtful, privacy-first applications that enhance daily life. We believe technology should make life richer, not busier—simpler, not more complicated.
What makes ElevenApril apps different?
Our apps are built with intentional design, privacy-first principles, and beautiful attention to detail. We focus on creating tools that serve a clear purpose without unnecessary complexity or data collection.
How many apps does ElevenApril offer?
We currently offer two main applications: LiveMarquee for dynamic text displays and BucketPal for personal goal management. Each app is carefully crafted to solve specific problems with elegance and simplicity.
Support & Contact
How can I contact ElevenApril support?
You can reach our support team at support@elevenapril.com. We typically respond within 24 hours during business days.
Do you offer phone support?
Currently, we provide support primarily through email. This allows us to provide detailed, thoughtful responses and maintain a record of our conversations for better assistance.
What information should I include when contacting support?
Please include the app name, your device type and operating system version, a detailed description of the issue, and any error messages you've encountered. Screenshots can also be very helpful.
Privacy & Security
How does ElevenApril protect my privacy?
Privacy is fundamental to our design philosophy. Our apps use local storage whenever possible, minimize data collection, and never track your usage patterns or sell your information to third parties.
What data do ElevenApril apps collect?
We collect only the minimal data necessary for app functionality. Most user data is stored locally on your device. For detailed information, please review our Privacy Policy.
Can I delete my data?
Yes, you have full control over your data. Since most data is stored locally, you can delete it directly from the app settings. For any server-stored data, contact us and we'll help you remove it completely.
App-Specific FAQ
For detailed FAQ specific to each application, please visit the dedicated sections below:
Note: These app-specific FAQs provide detailed answers for each application. For general questions, please refer to the sections above.